Shipping Policy

1. Order Processing

Orders are processed within 2–5 business days
Orders are not processed on weekends or public holidays

2. Shipping Coverage

We deliver within Malaysia and may offer international shipping upon request.

3. Delivery Time

Estimated delivery times:

West Malaysia: 3–7 business days
East Malaysia: 5–10 business days
International: Varies by destination

4. Shipping Fees

Shipping charges are calculated based on:

Product weight and size
Delivery location
Courier service provider

5. Tracking Information

Customers will receive tracking details once the order is shipped.

6. Delays

We are not responsible for delays caused by:

Courier service disruptions
Weather conditions
Customs clearance

7. Failed Deliveries

If delivery fails due to incorrect address or unavailability:

Additional charges may apply for re-delivery

8. Risk & Ownership

Ownership of goods passes to the customer upon successful delivery.